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Shipping:
Purchase items will be shipped by priority mail within 2 business days after your purchase transaction. We are not liable for postal service errors or delays. If an item is out of stock or no longer available we will notify you by email and refund your payment within approximately 1-3 business day.
Returns/Exchanges:
We want you to enjoy your purchase; however, if you choose to return the merchandise must be returned within 7 days of the receipt date for a full refund minus a $2.00 restocking fee. We will not accept returns more than 7 days after the receipt date. Purchased items must be in its original condition and unopened. Please include your receipt. Returns lost in return shipping will not be refunded. Please note we do not refund return shipping fees. Cancellation of your order prior to us shipping the order a full refund will be granted.
OPEN PURIFIER STONES ARE NOT RETURNABLE
Trademarks—The trademarks, names, logos and service marks displayed on this website are registered and unregistered trademarks of ROQ STONE LLC. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the owner.
Warranties—ROQ STONE LLC makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the products on this website.
External links—External links may be provided for your convenience, but they are beyond the control of ROQ STONE LLC and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Applicable laws -Use of this website shall in all respects be governed by the laws of the state of Maryland, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Maryland courts located in Baltimore County, Maryland, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
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